Google reviews for local businessesThe easy way to get Google reviews without asking

A review QR code or link does one thing: it opens the review form of your profile. It doesn’t ask, doesn’t pick the moment and can’t tell a happy customer from one who’s leaving upset. Rewer goes to the same place, but first asks how it went with a single tap, right at the end; if it went badly, the complaint reaches you privately; and afterwards it replies to every review with AI, shows you how many come from the QR code, from WhatsApp or on their own, and flags suspicious profiles. A link is only the beginning.

Ask at the right moment, don't nag, and make it easy. With Rewer, the customer scans the QR code at the counter when they're done, says how it went and, if it went well, one tap takes them to the write-a-review screen on your Google Business Profile. If you'd rather ask in person, a line that works is: “A review on Google really helps us. The QR code is right here.”

Yes. Google lets you ask your customers for reviews, and in fact recommends it. What it bans is paying or rewarding for the review, asking only the customers you know will rate you highly, writing it yourself or buying it. Consumer law doesn't stop you either: what it bans are fake or paid reviews. Rewer invites your real customers after their visit, and the invite is never tied to a reward.

No, and Rewer doesn't. Google's policies ban incentivized reviews, and Google can remove them or penalize your profile. Rewer's invite is never tied to a reward or a discount: the customer freely decides whether to leave a review and what rating to give.

It's a QR code that takes customers straight to the “write a review” screen on your Google Business Profile, without having to search for you. Rewer generates one for each location, along with a sign that's ready to print. Before sending anyone to Google, it asks how the visit went, so complaints reach you privately. The same review link works for WhatsApp, email or an NFC card.

Yes: an NFC card just stores a link, and you can write the Rewer review link onto it. The advantage of doing it this way, instead of a plain link, is that reviews that come in through it are attributed to the counter in your dashboard, and complaints go through you first.

Not by the business. Only Google removes them, and only when they violate its policies: you can report them from your Google Business Profile. The author can also delete it, and in serious cases there's the legal route, which is slow and expensive. What you can do is reply well (with Rewer the reply is written before you've read it), report reviews from suspicious profiles with evidence, and give your customers a private channel for complaints.

Fast, calmly and specifically: thank them, acknowledge what went wrong without excuses, say what you'll change and offer to continue privately. Never argue or share customer details. Rewer's AI writes the reply by these rules and in your tone, and you review it before it goes out: reviews of 3 stars or less are never published on their own.

You decide. In manual mode, every review comes with a suggested reply that you publish in one click (or edit first). With Autopilot on, 4 and 5 star reviews are answered and published automatically in your tone; anything 3 stars or below always waits for you to review it.

Short, sincere ones, said right as they finish: “If you enjoyed it, a review on Google really helps us. The QR code is right here,” or, over WhatsApp, “Thanks for coming in. If you have a minute, here's where you can leave us a review on Google.” Never ask for a rating or promise anything in return. With Rewer the invite goes out on its own with the right wording, in the customer's language.

No. They scan the QR code with their phone camera, or open the link you send them on WhatsApp, and leave their review on Google with the Google account they already have. No apps, no sign-ups, no passwords.

Yes, that's where your reviews live. If you don't have one yet, you can create it for free on Google; verification can take a few days. When you set up your business in Rewer, you link your Google account in one click and pick your profile (or one per location): no copying links or IDs.

It depends on how many customers you serve and how they leave your business: no one can guarantee you a number, and be wary of anyone who does. What changes with Rewer is that you ask every customer at the best moment, with no effort, and you can see in the dashboard how many reviews came in through the QR code, how many through WhatsApp and how many on their own.

Your dashboard in 9 languages and your customers in 11: Spanish, English, Catalan, French, Italian, German, Portuguese, Dutch, Chinese and Russian, plus Latin American Spanish. Every customer sees the question, the invite and the complaint form in their own language, and the AI replies to each review in the language it was written in.

If you have a Google Business Profile and customers to serve, yes: restaurants, salons, clinics, repair shops, stores, gyms, hotels, real estate agencies, schools, law firms… The QR code and the sign are for the people who walk into your location; the review link by WhatsApp or email is for the customers you serve at their home, over the phone or remotely. The AI replies use what you tell us about your business, so they talk about what you actually do.

There's one plan with the full product, priced per location: $59 a month per location (or $649 a year, with 1 month free), no contract. It includes the reviews QR code and sign, the link for WhatsApp and NFC, the invites, private complaints, unlimited AI replies, the dashboard and the alerts. You can add or pause locations anytime from your dashboard, and you're only charged for the rest of the period. From 10 locations, Enterprise has volume pricing. Prices don't include taxes; in the euro area you're billed in euros (49 € a month per location) and in the UK in pounds (£45).